Or how to choose the right booking platform to avoid bad surprises and save time and money.
Hundreds Thousands of booking platforms are now found on the internet. What makes some better than others? Who should choose which kind of platform?
Some platforms boast a very wide general offer (ex: Booking.com), some are location-specific (ex: londonhotels.com), others are budget-specific (ex: eurocheapo.com or luxurytravel.com), and finally, some hotels and other types of accommodation also have their own booking platform (ex: ichotelsgroup.com).
+ Good if you already chose your exact destination, know what you are going to do there, how much you are ready to spend on accommodation, or exactly which accommodation you want to stay in (ex.: for a business trip or to visit family). Most platforms provide relevant enough information and customer reviews about accommodations.
- No sensible data about the destinations and the offered activities, usually no customer reviews of the destinations. On these, you cannot find turn-key holiday packages and the customer service is often poor or even non-existent.
Some booking platforms are presenting an offer specific to a certain type of holiday: ski holidays, seaside vacations, golf holidays, etc. (ex: onBeach.com and MountVacation.com)
+ The information about each destination is very complete, so you don’t to lose time searching on different websites about the installations and services offered at each. Packages are often available, which allows a very simple vacation planning as well as some savings on the individual cost of services. You can also buy à-la-carte all you need for your perfect holiday, on the same website and in one transaction. Here’s an example of how simple it gets: if you want to go ski or mountain bike, you want to get extensive information about the different resorts in the region you intend to visit. You might also want to buy lift/ski passes or organize the equipment rental for your family and not search for hours on the net. And what about reading reviews of the resorts and accommodations, all relevant because all written by skiers or mountain bikers?
In short, a holiday type-specific booking platform is the best way to easily organize your vacation. Oh, and the customer service is usually better because reps understand your needs and interests.
- If you know what type of holiday you want to spend (ski, beach, hiking, etc.) there is actually no downside to choosing a holiday type-oriented booking platform. And if booking your holiday is not as simple as presented above, it’s probably that you are on a booking platform of poor quality, choose another one. One last advice, don’t go to MountVacation.com to look for any holiday on flat land!
Any horror stories to share about dealing with online booking platforms?